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Our Code of Conduct

The relationship between the Abbey Grey Group (AGG), its employees, and its clients will be one of integrity and professionalism. It is expected that the conduct of all AGG employees, in all circumstances, will be in the best interests of the client and of AGG. Breaches of the Code of Conduct are investigated and dealt with immediately.

Employee Standards

All AGG employees are committed to, and obliged to operate to the highest standards of professionalism and probity. Employee vetting is rigorous, and employees must exercise quality of work, complete honesty and full accountability.

Client Relationships

AGG will always work in the best interest of its clients at all times and will strive to ensure that the delivery of support in no way compromises the reputation or ethical standards of the clients.

  • AGG will maintain confidential, at all times, all aspects of its relationship with its clients and will not use clients’ names or the fact of relationships, without prior authority from clients.
  • AGG will not undertake any illegal action and will always work within the legal framework of every country in which it operates on behalf of its clients.
  • AGG will only work with lawful private companies, non-governmental organisations, international organisations and legitimate governments.

AGG endorses and only accepts clients who operate in conformity with the Universal Declaration of Human Rights and the Voluntary Principles on Security and Human Rights.

UN Basic Principles on the Use of Force and Firearms by Law Enforcement Officials.

Montreal Document on Pertinent International Legal Obligations and Good Practices for States Related to Operations of Private Military and Security Companies during Armed Conflict.

  • Transparency International Business Principles for Countering Bribery.
  • AGG endorses and assists non-governmental organisation clients to meet the Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programs.
  • UN Minimum Operating Security Standards (MOSS)
  • Actions by employees constituting gross misconduct and subject to disciplinary procedure include:
  • Violations of endorsed agreements, principles and standards (sections 3 & 4 above)
  • Bribery and corruption
  • Mistreatment of clients
  • Unauthorised use of company or client funds or other assets
  • Wilful exposure of employee or client to health and safety risks
  • Wilful damage to the environment
  • Abuse of position for personal gain
  • Disregard for policies, laws and regulations: local, national and international
  • Failure to meet professional standards
  • Direct or indirect discrimination because of race, colour, religion, ethnic/national origin, disability, age, sex, sexuality or class


AGG encourages its employees and others with concerns about any aspect of AGG’s operational activities, to come forward to express those concerns in confidence, without fear of reprisal.


All aspects of our operations are regularly reviewed to ensure they meet the company’s standards, and to ensure they integrate improvements to relevant conventions, laws and common practice.

Head Office UK: +44 (0)845 388 0474 Libya: +218 91 492 2227
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